Advantage Solutions Amazon Director in United States
About the Director Role:
Ecommerce is a face paced industry, and the only constant is change- we are looking for someone who is dynamic, curious & confident to join our team as a Director in our Business Management Center of Excellence. This role is responsible for providing strategic, tactical, and operational leadership on the highest levels. Leading a team that is focused on providing Amazon focused ecommerce strategy & best in class execution for many customers including some of the world’s largest consumer packaged goods brands. In a work-from-home environment; teaching training, and the development of all team members are essential to creating a positive culture. Collaboration with other business management & Advantage Digital Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach. In addition to leading the team & client relationships, new business development is a core focus that all leaders actively participate in.
Oversee and drive client growth within existing account portfolio and is responsible for helping achieve the team and division’s annual sales budget via current client growth, new service creation, new business development etc.
Works directly with managers having regular communication with them to ensure they are driving the business forward and helping them address short and long term goals, initiatives & challenges
Understand needs of clients to ensure team is consistently meetings and exceeding expectations of relationships, while also understanding our contractual duty
Develop standards, systems, and best practices (using people or technology) to consistently approve upon our ways of working
Innovate upon & improve current offers
Building the formal frameworks and methodologies for key strategic issues both leveraging existing resources and creating new innovative concepts across the organization, ensuring processes are in place
Participate in hiring of business managers & strategic business advisors
Collaborates with executive leadership and peers to ensure understanding of key initiatives and results.
Actively engaging in company culture & leadership, driving a fun, positive, virtual work environment that is scalable, collaborative and results oriented.
Skills, Knowledge and Abilities
Expert level influencing skills – ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface
Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results
Expert level credibility skills – ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities
Excellent strategic thinking and process development skills
Excellent organizational and problem-solving skills
Excellent communication skills, both written and verbal
Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment
Team player with good people skills
Ability to manage and develop a team of 25 or more employees, including direct and indirect reports
Amazon or relevant Ecommerce experience
CO candidates won't be considered for this opening
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Responsible for the overall management of assigned market(s). Title of Director Sales (vs. Sales Manager) is awarded based on a combination of the market’s volume, number of customers and associated complexity, and the market’s strategic importance. The position is responsible for achieving the market’s Profit and Loss (“P&L”) targets, generating new business opportunities, and managing the business unit operations. It is a pivotal role in the management of the team members responsible for achieving client deliverables related to each client’s budget and bonus objectives.
Essential Job Duties and Responsibilities
Achieve P&L targets : Manage business unit resources to deliver EBITDA* objective. [* Earnings Before Interest, Taxes, Depreciation, and Amortization]
Drive revenue growth : Identify revenue opportunities and align business unit resources to gain those new revenue opportunities.
Client Management : Work with the BDM to organize business unit team to retain and grow all client relationships. In conjunction with the BDM, ensure that a plan is in place with each client to achieve client Key Performance Indicators (“KPIs”) to create “raving fans”.
Customer Relationships : Work with all roles that have direct customer responsibility to build and nurture strong customer relationships at the mid to senior level of the organization; help sales associates establish a pattern of regular communication and business reviews to create “raving fans” of our customers.
Team Leadership : Manage and lead staffing priorities so that workload balancing/utilization is maximized. Engage associates so that they are a part of the ongoing solution. Set and communicate clear expectations.
People Development : Manage talent to meet future business needs by identifying high potential(s) within the team, create and implement individual development plans for high potential(s), identify a successor, and effectively manage associates who are not satisfactorily achieving the Company, client, and/or customer performance/business objectives.
Forecasting : Ability to anticipate future market changes so that resources can be adjusted accordingly; this includes planning for new revenue growth as well as customer shifts/consolidations.
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and driving are essential duties or functions of this job.
Travel up to 50%
Education Level: (Required) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Sales
10+ years of experience in sales, consumer packaged goods, and/or food brokerage organization or equivalent
5 years successfully managing a P&L, budgeting and forecasting, and managing client expectations either personally or through a team
5 years previous experience with managing direct reports
Skills, Knowledge and Abilities
Conflict management skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Good interpersonal skills
Ability to make oral presentations
Team building Skills
Decision making skills
Extensive understanding of the CPG industry
Ability to work effectively with management
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Excellent written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Ability to exercise sound judgment
Ability to direct, lead, coach, and develop people
Ability to research and analyze data effectively
Demonstrated ability to provide cross-functional leadership
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Job Locations US
Primary Posting Location : Country US
Requisition ID 2021-378158
Position Type Full Time
Category Sales (Professional)